Frequently Asked Questions:Jansen Piano Bench complete money-back guarantee:
Manufacturing benches for over 50 years, Jansen is the flagship of the industry, and simply put, makes the highest quality piano benches. With that in mind, we are confident to offer a complete money-back guarantee on all jansen piano benches. If you are unsatisfied with the quality of any Jansen piano bench you have purchased from JansenPianoBenches.com, you may return the bench for a complete refund. That's how confident we are in selling Jansen benches.
Piano Accessories Returns:
For piano accessories (caster cups, cushions, etc.), products may be returned in new and re-sellable condition within 30 days of purchase for a full refund, minus a 10% restocking fee to help cover original shipping costs.
We are currently offering free UPS ground shipping to the Continental United States on all Jansen Piano Benches.
Piano benches are shipped via UPS ground shipping. Caster cups are shipped via the USPS, priority mail. You should expect your product in 5-7 days.
We will ship internationally. Contact us here with your address and the product, and we will give you a shipping quote.
What payment methods do you accept?
We accept VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER and PAYPAL through our secure server.
We happily accept purchase orders from Schools, Universities, Religious Institutions, etc. For details, see our: Purchase Order Information Page
Taxes and Tax Exempt Status:
There are no taxes charged for any of our online orders, thus if you are a school, church, etc., there is no need to provide proof of your tax exempt status.
Jansen Mahogany vs Red Mahogany Finish:
Click Here to see the difference between the standard Jansen mahogany finish, and the red mahogany finish.
Click Here to see examples of the various leg styles offered on Jansen piano benches.
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